Complaints
At Zank Financial, we are committed to providing excellent service to all customers and business partners.
If you are dissatisfied with any aspect of our products or services, please contact us so we can investigate and resolve your concerns as quickly as possible.
Email: complaints@zank.com.au
We aim to acknowledge your complaint promptly and respond in accordance with our Internal Dispute Resolution (IDR) process and applicable regulatory requirements.
Important Notice
To assist us in resolving your complaint promptly and fairly, please provide a clear description of the relevant facts, timeline and supporting information. Complaints should be based on factual information to help ensure an objective and impartial review.